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Outdoor Pet Dog Cat Carrier Bag Front Bag Double Shoulder Portable Travel Backpack Mesh Head

5904 orders
US $28.28
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SHIPS TO UNITED STATES ONLY
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Double Shoulder Dog Cat Portable Travel Backpack Outdoor Pet Carrier Bag Pet Front Bag Mesh Head

1. Preparing Time:we need 5-10 working days to prepare your order according to our numerous orders every day.

2. Free Shipping Worldwide
3. APO/FPO/DPO Shipping
We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered to. For the US territories, please leave a comment when you placing the order. For example, if you were in San Juan, Puerto Rico, you could state San Juan, Puerto Rico in the country section. Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.
About Customs Duty
In consideration of our customer's benefit, we are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can't guarantee no fees and will not bear the cost of any tax fees. But we will refund your payment for express shipping (if you have paid) to your account within 24 hours. We sincerely apologize for any inconvenience this may cause you.
Note:
If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items. We will inform you immediately once your parcel have been sent out.
If you choose express shipping, please remember to leave your contact number, this is required for express shipping.

All of our offers are backed by 100% satisfaction guarantee. you can return the item to us in its original condition for a refund if there are some problems and can change the sizes. But you are responsible for the changing and return round -trip shipping cost. Before returning the item, please contact us for detailed return exchange instructions. We will return all your money except the shipping and handling fees after we receive your return items.
Our target audience is the fashion conscious pet market. We aim to be exciting and innovative, offering our customers the fashion they want, when they want. To stay in touch with the ever changing trends within our market we have developed a dynamic and very responsive organization.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of carolsattic (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://carolsattic.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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